Frequently Asked Questions

Kairos Connect is a comprehensive platform that helps organizations map relationships, identify key connections, and optimize their network for maximum impact. Our AI-powered system analyzes your existing connections and provides actionable insights to help you build stronger, more strategic relationships.

Data security is our top priority. We use enterprise-grade encryption, secure data centers, and follow industry best practices for data protection. Your information is never shared with third parties without your explicit consent, and you maintain full control over your data at all times.

Yes! Kairos Connect offers seamless integration with popular CRM systems, email platforms, and productivity tools. Our API allows for custom integrations, and we're constantly adding new integrations based on user feedback and demand.

We offer flexible pricing plans to suit organizations of all sizes. Our Starter plan begins at $29/month per user, with Professional and Enterprise plans available for larger teams. All plans include core features, with advanced analytics and integrations available in higher tiers. Contact us for custom enterprise pricing.

Absolutely! We provide comprehensive onboarding, training resources, and ongoing support to ensure your success. Our support team is available via email, chat, and phone, with priority support for Enterprise customers. We also offer training sessions and best practice consultations.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to get started. During your trial, our customer success team will help you get the most out of the platform and answer any questions you may have.

Getting started is simple! Sign up for your free trial, complete the onboarding process, and start importing your contacts and connections. Our setup wizard will guide you through the initial configuration, and our support team is available to help if needed.

Kairos Connect is used by a wide range of mission-driven organizations including NGOs, non-profits, religious missions, social enterprises, advocacy groups, and community organizations. Any organization focused on building relationships and creating positive impact can benefit from our platform.

Yes! We believe in data portability and transparency. You can export your data at any time in various formats including CSV, JSON, and PDF reports. We provide comprehensive export tools to ensure you always have access to your information.

Yes! We have native mobile apps for both iOS and Android devices. The mobile apps sync seamlessly with your web account and include core features for managing connections, viewing insights, and staying updated on the go.

You can cancel your subscription at any time with no cancellation fees. Your account will remain active until the end of your current billing period, and you'll retain access to your data. We also offer account suspension options if you need a temporary break.

Our AI system analyzes patterns in your connections, communication frequency, relationship strength, and network structure to provide intelligent insights. It identifies key influencers, suggests optimal connection paths, and recommends relationship-building opportunities while maintaining complete privacy and security.